All Features
Everything Ring4 has to offer for your business communications
Website Texting
What if they didn't have to wait? Ring4's text widget moves conversations to their phone - so visitors leave your site, go about their day, and still get your response.
- 5-Minute Setup - Add JavaScript snippet and start receiving inquiries immediately
- Unified Team Inbox - Website inquiries appear alongside calls and texts
- SMS Persistence - Conversations continue after visitors leave your website
Customize Voice AI Agents
Answer calls 24/7 with AI that never quits
- Never miss a lead, even after hours
- Qualify and route calls automatically
- Capture caller intent before handoff
Phone Menu (Auto Attendant/IVR)
Professional menus that sound impressive
- Sound like an enterprise from day one
- Route callers to the right department
- Answer common questions automatically
Local, Toll-Free, & Vanity Numbers
Choose memorable business numbers instantly
- Stop giving out your personal number
- Set boundaries with work hours
- Professional caller ID for business
Shared Numbers
One number, entire team
- All phones ring simultaneously - first available person answers
- Missed calls automatically convert to text messages
- See who's talking to which customer in real-time
Unified Conversations
See every interaction in one screen
- Complete customer history in one view
- Never lose conversation context
- See calls, texts, voicemails, and notes together
Zapier
Connect to 7,000+ apps with no code
- Connect to 7,000+ apps without coding
- Auto-update CRM from calls and texts
- Build custom workflows visually
Custom Caller ID
Display your business name, not a random number
- Show your business name on every outbound call
- Increase answer rates by up to 300%
- Build trust before the conversation starts
Group Messaging
Team collaboration in a single thread
- Collaborate internally on customer messages
- Present unified, professional responses
- Perfect for sales and support teams
Porting
Keep your existing numbers with zero interruption
- Keep your established business number
- Zero downtime during transfer
- Customers never know you switched
Business Hours Settings
Flexible scheduling for work-life balance
- Automatically handle after-hours calls differently
- Set custom hours for each day of the week
- Protect your work-life balance
Carrier Registration (A2P 10DLC)
Business text messaging registration for deliverability
- Ensure messages reach customers
- Carrier-approved for business texting
- Avoid spam filtering on your messages
Call Summaries and Transcripts
AI-generated transcripts with action items
- Searchable transcripts of every conversation
- AI extracts action items automatically
- Speaker separation identifies who said what
Inbox
Track commitments with Open, Later, Done
- GTD-style workflow: Open, Later, Done
- Track all your commitments in one place
- See @mentions and assignments
Scheduled Messages
Send texts at optimal times
- Send at recipient's optimal time zone
- Schedule messages in advance
- Workflow-triggered automated sends
Time-of-Day Routing
Route based on time and availability
- Different routing for business hours vs after hours
- Schedule rules in advance
- Handle holidays and special events
Call Recording
Automatic or on-demand call recording
- Automatic or manual recording options
- Unlimited storage - never delete important calls
- Searchable transcriptions
Professional Templates/Snippets
Reusable message templates for consistency
- Respond faster with pre-written templates
- Ensure consistent, professional messaging
- Build a library of best responses
Ring Groups
Simultaneous, sequential, or custom ring patterns
- Ring multiple people at once (simultaneous)
- Round-robin for fair distribution
- Sequential for priority handling
SPAM Label Caller ID Removal
Remove spam labels to increase answer rates
- Get through to customers every time
- Monitor reputation across carriers
- Fix spam labels in 7-14 days
Caller Name Monitoring
Ensure your caller is always correct
- Monitor across all major carriers
- Get alerts when caller name changes
- Protect your brand identity
Do Not Disturb
Mute work calls without missing important requests
- Focus time without missing opportunities
- Route to teammates or voicemail
- Schedule DND hours in advance
Voicemail Transcription
Read voicemails instead of listening
- Read instead of listen - save time
- Instant notifications with transcript
- Searchable voicemail history